All Help Topics

FREE. SIMPLE. SECURE.

FREE: Why is FamilyMint free?

We are committed to providing a version that is Free to ensure that all families have access to the tools necessary to bring up financially savvy children.  The Premium version provides more automated and advanced features.  Our goal is to keep the base product free and charge for these value added features.  See the differences here.

SIMPLE: How long will it take me to set up my family?

Most families can get started in as little as 10 minutes. This includes setting up the children’s profiles and creating a starting set of goal accounts.

SECURE:  Is my data safe?  Are my children protected?

FamilyMint takes security seriously and our number one desire is to keep your kids and their information private and safe.  All of your family’s information is accessible only by you.  You will never have outsiders sending unsolicited messages to your children.

We use state-of-the-art encryption as well as security-hardened and firewall-protected servers.

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Why is FamilyMint free? How do you plan to make money?

We’ll be introducing a Pro version in the near future that will carry a monthly or annual fee.  Our goal is to keep the base product free and charge for value added features.

I signed up for a bank but didn’t receive my verification email.

Check your Spam, Junk, or Bulk mail folders.

Hotmail, MSN, and Yahoo often send even solicited email to these folders. To prevent this in the future, add us to the ‘Safe List’, which is the list of accounts you do not want to be blocked by the Junk Mail Filter. If you are a Yahoo! Mail user, please check your Bulk Mail folder. If you find our message in your Bulk Mail folder, open it and click on “Send to Yahoo! for Review” to let them know FamilyMint emails are not unsolicited commercials email (spam).

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What are other’s saying? How can I decide if this product is for me?

See what others have said about their experience at http://www.familymint.com/category/testimonials.  Get a picture of what you can do with FamilyMint in our Features section at http://www.familymint.com/category/features.

We love to hear how you are using FamilyMint!  Send us your stories (and picture if you’d like) at feedback@familymint.com.

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Concepts you need to know

Key concepts you need to know to use FamilyMint effectively

  • Kids log in themselves and manage their own money within FamilyMint.  From deposits, withdraws, and transfers, to working towards goals they can create themselves, FamilyMint is meant to be a place for children to learn by doing.
  • To you and your kids, this is REAL MONEY in FamilyMint.  They manage, you approve.  Every dollar in the bank is a real dollar that you owe your kids.  You are a real bank to them.
  • In essence, when they hand you cash (i.e. when they make a “Deposit”), they are giving you a loan and you are in debt to them and need to pay back that debt when they ask for it (just like your bank would for you).
  • To anyone outside your family, this is virtual money.  Nobody can hack in and steal anything because FamilyMint is just a tracking system.
  • FamilyMint is… a mixture between a personal money management tool (such as Quicken) and an online bank. There is a period of time that things can be changed, and after that they are firm (like an online bank).   You can always see a complete history of what changed.

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I’m not sure yet. Can I sign up just for your monthly Newsletter for now?

Sure!  Just enter your email address below.

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Are you affiliated with franklinmint.com, themint.org, mint.com, or usmint.gov?

No.  The word mint means a “place where money is produced”.  Because we exist to help improve financial literacy of kids within the family setting, we think FamilyMint is a great summary of what we’re all about.

Additional Help

Once you’ve signed up as a user of FamilyMint, visit support.familymint.com.



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